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FREQUENTLY ASKED QUESTIONS

SHIPPING & DELIVERY

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What shipping carrier do you use?

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Help! Package returned to sender.

Why was my package returned to sender?

Do I get a refund if my package is returned to sender?

Split Shipments

ORDER INFORMATION

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WHY WAS MY ORDER CANCELLED AS SUSPECT FRAUD?

PAYMENTS

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RETURNS or EXCHANGES

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The following will disqualify an item from being returnable:

Damaged or Missing Items

REFUNDS

When will I receive my refund?

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Site Credit

PRODUCTS

Will our filters work on your lens?

What is the difference between the 77mm filter and the 4x5.65 filter?

Dream vs. "Subtle" Dream - What is the difference?

HELP, I don't see the "Dream" effect on my shots.

Does the Starburst FX Filter fit on any film camera lenses or only DSLR?

Are your filters stackable?

Get to know our Flare FX Filter!

How do I trigger the Starburst effect more frequently?

For the 4x5.65 filters, which brand matte box do I need?

Dream FX Filter

Linear Prism FX Filter

Centerfield Split Diopter FX Filter

Flare FX Filters

Starburst FX Filter

Split Diopter FX Filter

Kaleidoscope FX Filter

Triangle Prism

Chromatic Flare FX Filter

Orb Prism